LS: How is M&S inspiring as a thought leader to industry?
PL: We always wanted the model factory to act as an inspiration to our other key suppliers – and it has. Many of them have visited the factory, been impressed by the efficiencies achieved there, and are now drawing up plans to develop their own ‘eco’ factories, either in their existing buildings, or in new locations. To date, M&S suppliers have opened one new ‘green’ factory and refurbished three existing facilities.
We also worked closely with our suppliers to assess the environmental impact of the materials
we use to build and fit out our stores. This insight allowed us to develop a Sustainable Construction Manual with the Building Research Establishment which has been distributed to all of our design and construction contractors.